At AAT Locksmiths (“we”, “us”, “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website or engaging our services, you consent to the practices described in this policy.
We may collect the following types of personal information:
Name
Email address
Phone number
Residential or business address (for service callouts)
Details of your locksmith service request (e.g., lock type, security system information, emergency callout details)
Payment details
Any other information you voluntarily provide to us (e.g., through contact forms, email, or phone).
We collect personal information directly from you when you:
Submit an enquiry through our online forms
Contact us via phone, email, or social media
Request or book a locksmith service (including emergency callouts)
Provide feedback, reviews, or testimonials
Subscribe to our newsletter or marketing updates (if offered).
We may use your personal information to:
Provide and manage locksmith services (including emergency callouts, installations, and repairs)
Communicate with you regarding bookings, enquiries, or updates
Process payments and issue invoices or receipts
Improve our website, services, and customer experience
Send you promotional offers or updates if you have opted in
Comply with our legal obligations.
We may disclose your personal information to:
Service providers who assist us (e.g., payment processors, IT and marketing support)
Professional advisers (e.g., accountants, legal advisers)
Government authorities or regulators as required by law
Other third parties where you have provided consent.
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to access and correct the personal information we hold about you. To request access or update your information, please contact us using the details below.
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. By using our website, you agree to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and recommend reviewing their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date noted.
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
AAT Locksmiths
Phone: 0418 990 078
Email: info@aatlocksmiths.com.au
This policy is effective as of 20th August 2025.
Sydney’s trusted 24/7 Locksmiths.
Fully Licensed. Emergency Ready
Master License: 000110665
Info@aatlocksmiths.com.au
📍 Service Areas: “Bankstown, Greenacre, Sydney Metro
⏰ Available 24/7 – Emergency Callouts
© 2025 AATLocksmiths. All rights reserved. Designed by TheNotion